FAQs

Our minimum order quantity (MOQ) is $100.00 per order.
1. Filling out the wholesale account application. Click here
2. Our team reviews applications within 24 hours.
3. Upon approval, an email containing the member site password and member site access link will be sent to you.
4. Follow the link provided in the approval email to enter the member site. Create an account using the same email used for the wholesale application. This account will grant you access to shop moving forward.
We don't operate a physical showroom at the moment. Nevertheless, we're happy to send any available samples directly to you.
Certainly! Line sheets or catalogs can be requested by contacting us at [email protected]
We accept wholesale orders via credit card directly on our website. For alternative payment methods such as ACH (Automated Clearing House), wire transfer, or cashier's check, arrangements can be made via email or phone call.
We protect territories through a meticulous application process, ensuring controlled distribution and preventing over-saturation of our products in specific zip codes. Regarding exclusivity agreements, we can offer exclusivity on styles with an MOQ requirement. For more details, please contact us at [email protected] to discuss specific arrangements.

We primarily utilize UPS, FedEx, and USPS for shipping wholesale orders. Additionally, we accommodate shipments via trucks of your preference or any carrier of your choice.
Continental U.S Ground Shipments - 1-7 days at a $12 flat rate. Orders over $150 qualify for free shipping.
International shipments- Duration varies by destination and is calculated based on the zip code.
Yes, for Continental U.S orders, we offer expedited shipping with delivery within 2-3 days at a flat rate of $25.00. We also accept shipping through the carrier and account of your choice for added convenience.
Insurance and coverage options for shipments are available through carriers like UPS and FedEx. Please declare your need for coverage during checkout. Additional declaration fees may apply based on your requirements.

Flanerie's products are manufactured in China, partnering with top factories from Shenzhen, Qingdao, and Yiwu. These factories comply with local regulations and maintain ethical sourcing practices, verified through assessments by SGS or TUV.
The majority of our products adhere to Prop 65 standards, and we are actively progressing toward full compliance in the near future. Additionally, all our packaging materials, including outer cartons and jewelry cards, are crafted from recycled materials.
We implement a rigorous three-tier Quality Control process for our products. This includes pre-production checks, post-production evaluations, and a final inspection before shipping. These measures ensure that only the highest quality products reach our customers.
We value materials like 18K Gold plating, stainless steel, and white platinum in our pieces, known for their hypoallergenic properties. Certain items feature 18K gold plating with diverse alloys and metals, which may wear off gradually or quicker with exposure to water. For a comprehensive material breakdown and care guide, please refer to our material and care guide here.